Fairway Ford Lincoln
2323 Laurens Rd
- Contact Us Now:
Fairway Ford Lincoln
How was your FAIRWAY experience?
Or, leave us a review of your own!
Big thanks to Steve State and Fairway Ford for an easy used car buying experience! -Jamie Hill
Dear Mr. McKissick,
This is a short memo to tell you that Mr. Rick Kelley, in your Parts Department, gets my nomination for Employee of the Decade.
For more than 10 years he has helped me keep my multiple Fords running right. He knows his products and when he hits a snag, will offer suggestions that have proven correct every time. When I say snag, I mean Ford discontinues a part for one of my best vehicles that happens to be more than 10 years old.
I have lived in this area and worked in this area for more than 30 years and as long as I am able to continue to perform my own repairs on my cars, Rick is going to continue to be my go to guy.
Robert G. Tangerini
Fairway has the best service department in the upstate. Always friendly, hassle free professional service. Check em out.
Danny Holland and Gerome Bullock were the BEST!!! Got Another great deal with them and the best customer service ever experienced! Wouldn't think of shopping anywhere else!
Elizabeth Hope Martin
"You're not going to find a better experience in buying a car than at Fairway Ford."
Tom Van Deren
"What a great experience. We have never bought a car and left happy before."
Richard and Robin Nixon
"Fairway cares about their customers and appreciates their business. I enjoy my visits at Fairway, and as a 15 year customer, I have always been satisfied wither it's for sales or service. I have purchased 6 vehicles from Fairway in that time frame."
"Thank you to Fairway Ford! I love my new car!!"
Alissa Green Yeargin
Jon and Caroline Anders
"We live in Easley SC and had gone to two other dealerships, then we went to Fairway in Greenville, SC. That day I knew thats where we would buy. We could not have asked for a better experience that we got with Fairway Ford. We have already recommended Fairway Ford to others.
We shopped a lot of difference places, but the selection here was better than any other place we went...The people make the difference. Our salesperson was extremely knowledgable, but very down to earth. He gave us options. One of the advantages after the sale was the Business Office. They actually had financing much cheaper than I could get at my own bank. We were really well pleased here."
|"Anybody can sell a car- it's the service, the follow-ups. We just had
our first oil change - excellent! Plus they did a car wash- they do
everything! These guys are great - they schedule you in so you don't
wait. SERVICE is what brings customers back time and time again. And
thats what we were looking for!"
Kelley, I believe you remember speaking with me while my wife, Donna, was purchasing the first 2013 Subaru sold in SC with help from you and Jane. We spoke on my frustration on getting a Ford factory Sirius radio installed in my F-150. Two other Ford dealerships including the dealer I purchsed the truck from were completely clueless about this request. Anyhow, with your help and Marshall in Service and Rick in Parts they were able to locate the Ford Sirius kit and had it installed yesterday. It worked immediately as I turned the radio on. Thanks also to the tech, Wayne.
Thanks to you and everyone involved in the Fairway service department.
I was in the market for a later model but smaller vehicle for my wife becuase she had become completely frustrated with her 2004 GMC Denali XL. It was too big, heavy on gas, and the windshield leaked in heavy rains. I stopped at Fairway Ford's to browse through their pre-owned vehicles. A 2008 Explorer caught my attention so I took a closer look. I gave the Sales Rep my information to see if I could get lucky but the deal was rejected. He called on his Sales Manager, Jerome Bullock to assist him with the sale. Jerome came to the pre-owned lot, introduced himself, took some additional information and said he would be back in a few minutes.
Jerome returned and said not only was he able to improve our interest rate and reduce the payments, but he managed to push the purchase through Ford Motor Credit. This was a huge accomplishment for us because our spotty credit usually landed us in the office of a predatory lender who did not have our best interest at heart. Thank you Jerome and Fairway Ford you are heaven sent!!!
Mr. and Mrs. Anthony J. Neal, United States Army Retired
|We were in Spartanburg when the throttle problem was at it's worst.
We went straight to ******* but the service there was terrible... When
we arrived at Fairway Paul took such great care of us and had the car fixed in just a few
days. Every car I've owned in my adult life has been a Ford product and
I'm very pleased with Ford's line up... THANK YOU for taking such good care of us."
"Thank you all for the part you played in making our trip such a great one! We really enjoyed learning so much about how to buy a car. It was great! Thank you!"
"Thank you so much for your many years concern and help keeping my 'Ford Fleet' on the road- the girls and I really appreciate your efforts. What a blessing it has been to have you and Chris Zorn shepherd us through the maze of car repairs."
|"I cannot tell you how much it meant that you all worked so hard to
make this car buying transition go so smoothly for me. I am loving my
I am learning the Touch System, all the while enjoying the luxury of
the car, but it was the fine attention and care from you all that made
the whole experience of buying a pleasure. Everyone asked me what kind
of car I was getting and I told them I was staying with Ford, because I
have loved the Fords I have had, but mostly because you all have been so
good to me for so many years... So, I want to thank you for your past
and future service. With too many businesses grabbing for too much over
the past years, it's nice to know some folks really are in it for the right reasons. For the me's of the worlds to buy the best Ford I can, and of course for you all to make a good sale! Thank you all, again!"
|I bought a 2010 Focus this year and had it about a month and then a new fuel pump had to be
put in and Don Rice was there to make things right. Don Rice is one
great person and friend if something about my car comes up, Don is there
to help. I would call him a friend any day, he is so easy to talk to."
I worked with Bill Ross of Fairway Ford in Greenville. I live in Ft. Lauderdale and found the vehicle on Cars.com at this dealership. From the get-go Bill didn't fool around. He gave me a price that was was so competitive I had no room (or cause) to haggle with him. We arranged as many of the details as possible over the phone with no guarantee on Bill's part that I was being truthful about the purchase. When I arrived Bill even came to get me at the airport. I was given the keys and left with the vehicle in the parking lot to run through my vehicle checklist while Bill prepared all the necessary paperwork. The vehicle is FLAWLESS and within 90 minutes of stepping foot in the store I was riding out with the vehicle. I was greeted by anyone who passed me while I waited and was never hassled in any way. I've bought over 15 vehicles at dealerships throughout the years and have visited many dozens more where the service was so horrible I dared not stay a moment longer. The experience I had with Bill Ross at Fairway Ford has taught me that I didn't know as much about car dealers as I thought I did.
I would emphatically recommend Fairway Ford and especially Bill Ross. Thank you!
|I am writing this letter to extend my sincerest appreciation for the
excellent salesmanship of Steve Addington. Mr. Addington was the Sales
Consultant who handled my purchase of my 2010 Edge on July 23... Steve's sales techniques go beyond belief in my
opinion...He exhibited a level of professionalism that gives him an
"edge" in this profession. This is a rarity in today's market. I had no
intentions whatsoever of purchasing a new vehicle at this time. Mr.
Addington handled himself in such a way, from the very first
introduction to the end of the sale, with his no-pressure and honest
sales techniques that he sealed the deal with ease. I could go into much
more detail in regards to the experience from beginning to end, but
that would take more than one page. I am a 'repeat' customer of Fairway Ford...I
hope you will share this letter with Mr. Addington and a very well
deserved 'Pat on the Back' for a job well done in a very competitive
|I have read stories of people who were stranded far away from home
and found someone who went out of their way to help them, but I never
thought it would happen to me. Gary was extraordinary. He went over and way above the call of duty
and I can never thank him enough for what he did. If all of your
employees are as dedicated and helpful as Gary, then you must have one
incredible dealership. Please express my deepest gratitude for what he
did for me. He is truly remarkable."
|My wife and I would like to thank your staff, especially Josh and
Marshall, for their courtesies to us while seeking their expertise on
our vehicle. Each should be complimented for their professional means of
dealing with our inquiry about a potential problem. We were impressed!"
Robert L. Brown
Fairway Ford Lincoln, 2323 Laurens Road, Greenville, SC 29607