Big thanks to Steve State and Fairway Ford for an easy used car buying experience!   -Jamie Hill

Dear Mr. McKissick,

This is a short memo to tell you that Mr. Rick Kelley, in your Parts Department, gets my nomination for Employee of the Decade.

For more than 10 years he has helped me keep my multiple Fords running right. He knows his products and when he hits a snag, will offer suggestions that have proven correct every time. When I say snag, I mean Ford discontinues a part for one of my best vehicles that happens to be more than 10 years old.

I have lived in this area and worked in this area for more than 30 years and as long as I am able to continue to perform my own repairs on my cars, Rick is going to continue to be my go to guy.

Sincerely,

Robert G. Tangerini

Taylors, SC

Fairway has the best service department in the upstate. Always friendly, hassle free professional service. Check em out.

Al Turner
 

Danny Holland and Gerome Bullock were the BEST!!! Got Another great deal with them and the best customer service ever experienced! Wouldn't think of shopping anywhere else!

Elizabeth Hope Martin

"You're not going to find a better experience in buying a car than at Fairway Ford."

Tom Van Deren

"What a great experience. We have never bought a car and left happy before."

Richard and Robin Nixon

Scott Moorer

"Thank you to Fairway Ford! I love my new car!!"

Alissa Green Yeargin

"We want to thank you so much for helping us find our new car- we love the Edge! All of the staff we worked with were extremely helpful. We appreciate it very much!"

Jon and Caroline Anders

"We live in Easley SC and had gone to two other dealerships, then we went to Fairway in Greenville, SC. That day I knew thats where we would buy. We could not have asked for a better experience that we got with Fairway Ford. We have already recommended Fairway Ford to others.

We shopped a lot of difference places, but the selection here was better than any other place we went...The people make the difference. Our salesperson was extremely knowledgable, but very down to earth. He gave us options. One of the advantages after the sale was the Business Office. They actually had financing much cheaper than I could get at my own bank. We were really well pleased here."

Ray Harrison

Penny Hutchinson

Kelley, I believe you remember speaking with me while my wife, Donna, was purchasing the first 2013 Subaru sold in SC with help from you and Jane.  We spoke on my frustration on getting a Ford factory Sirius radio installed in my F-150.  Two other Ford dealerships including the dealer I purchsed the truck from were completely clueless about this request. Anyhow, with your help and Marshall in Service and Rick in Parts they were able to locate the Ford Sirius kit and had it installed yesterday.  It worked immediately as I turned the radio on.  Thanks also to the tech,  Wayne.

Thanks to you and everyone involved in the Fairway service department.

Robert Campbell

I was in the market for a later model but smaller vehicle for my wife becuase she had become completely frustrated with her 2004 GMC Denali XL. It was too big, heavy on gas, and the windshield leaked in heavy rains. I stopped at Fairway Ford's to browse through their pre-owned vehicles. A 2008 Explorer caught my attention so I took a closer look. I gave the Sales Rep my information to see if I could get lucky but the deal was rejected. He called on his Sales Manager, Jerome Bullock to assist him with the sale. Jerome came to the pre-owned lot, introduced himself, took some additional information and said he would be back in a few minutes.

Jerome returned and said not only was he able to improve our interest rate and reduce the payments, but he managed to push the purchase through Ford Motor Credit. This was a huge accomplishment for us because our spotty credit usually landed us in the office of a predatory lender who did not have our best interest at heart. Thank you Jerome and Fairway Ford you are heaven sent!!!

Mr. and Mrs. Anthony J. Neal, United States Army Retired

Lena White

 "Thank you all for the part you played in making our trip such a great one! We really enjoyed learning so much about how to buy a car. It was great! Thank you!"

Johnny Hooper

"Thank you so much for your many years concern and help keeping my 'Ford Fleet' on the road- the girls and I really appreciate your efforts. What a blessing it has been to have you and Chris Zorn shepherd us through the maze of car repairs."

Gene Cornett

Ellis Pearce

Betty Marshbanks

I worked with Bill Ross of Fairway Ford in Greenville. I live in Ft. Lauderdale and found the vehicle on Cars.com at this dealership. From the get-go Bill didn't fool around. He gave me a price that was was so competitive I had no room (or cause) to haggle with him. We arranged as many of the details as possible over the phone with no guarantee on Bill's part that I was being truthful about the purchase. When I arrived Bill even came to get me at the airport. I was given the keys and left with the vehicle in the parking lot to run through my vehicle checklist while Bill prepared all the necessary paperwork. The vehicle is FLAWLESS and within 90 minutes of stepping foot in the store I was riding out with the vehicle. I was greeted by anyone who passed me while I waited and was never hassled in any way. I've bought over 15 vehicles at dealerships throughout the years and have visited many dozens more where the service was so horrible I dared not stay a moment longer. The experience I had with Bill Ross at Fairway Ford has taught me that I didn't know as much about car dealers as I thought I did.

I would emphatically recommend Fairway Ford and especially Bill Ross. Thank you!

Susan Taylor

David Walker

Robert L. Brown