How was your FAIRWAY experience?

Check out what our customers have to say!Or, leave us a review of your own!

 

 


Big thanks to Steve State and Fairway Ford for an easy used car buying experience!

 

Jamie Hill

 


 

 

"We want to thank you so much for helping us find our new car- we love the Edge! All of the staff we worked with were extremely helpful. We appreciate it very much!"

 

Jon and Caroline Anders

 

 


 

"Thank you all for the part you played in making our trip such a great one! We really enjoyed learning so much about how to buy a car. It was great! Thank you!"

 

Johnny Hooper

 


 

My wife and I would like to thank your staff for their courtesies to us while seeking their expertise on our vehicle. Each should be complimented for their professional means of dealing with our inquiry about a potential problem. We were impressed!"

Robert L. Brown


 We were in Spartanburg when the throttle problem was at it's worst. We went straight to ******* but the service there was terrible... When we arrived at Fairway Paul took such great care of us and had the car fixed in just a few days. Every car I've owned in my adult life has been a Ford product and I'm very pleased with Ford's line up... THANK YOU for taking such good care of us."


Lena White

 


 

 

 I have read stories of people who were stranded far away from home and found someone who went out of their way to help them, but I never thought it would happen to me. Gary was extraordinary. He went over and way above the call of duty and I can never thank him enough for what he did. If all of your employees are as dedicated and helpful as Gary, then you must have one incredible dealership. Please express my deepest gratitude for what he did for me. He is truly remarkable."

 
David Walker

 


I bought a 2010 Focus this year and had it about a month and then a new fuel pump had to be put in and Don Rice was there to make things right. Don Rice is one great person and friend if something about my car comes up, Don is there to help. I would call him a friend any day, he is so easy to talk to."


Betty Marshbanks

 

 


 

"Anybody can sell a car- it's the service, the follow-ups. We just had our first oil change - excellent! Plus they did a car wash- they do everything! These guys are great - they schedule you in so you don't wait. SERVICE is what brings customers back time and time again. And thats what we were looking for!"

 

Penny Hutchinson


I am writing this letter to extend my sincerest appreciation for the excellent salesmanship of Steve Addington. Mr. Addington was the Sales Consultant who handled my purchase of my 2010 Edge on July 23... Steve's sales techniques go beyond belief in my opinion...He exhibited a level of professionalism that gives him an "edge" in this profession. This is a rarity in today's market. I had no intentions whatsoever of purchasing a new vehicle at this time. Mr. Addington handled himself in such a way, from the very first introduction to the end of the sale, with his no-pressure and honest sales techniques that he sealed the deal with ease. I could go into much more detail in regards to the experience from beginning to end, but that would take more than one page. I am a 'repeat' customer of Fairway Ford...I hope you will share this letter with Mr. Addington and a very well deserved 'Pat on the Back' for a job well done in a very competitive market."

Susan Taylor

 

"We wanted to commend and thank you all for the Excellent service we received from you! We were in a real bind and you helped us out with a smile on your face and in your heart. Our truck was in a real mess and you guys let us pull our camper into your write-up bay, so our animals could be comfortable as well. You all went above and beyond any call of duty set for automotive customer service. We wish all Ford service centers were as customer friendly, good hearted and animal friendly as you guys! We hope you have the best year you can have, and if we ever need you in the future you can guarantee on our repeat business. Special thanks to Jerry Tincher!"
 

Frank Spencer & Casey Asmussen 

 

 

 

"Thank you for making my first car-buying experience so easy and pleasant. "

-Hayley Towle

 

 

 

"Our experience at Fairway Ford was the best we have had buying a car. We live in Florida, so this deal could have been a nightmare. But because of the organization at your store, it wasn't. Our salesperson, Mike Moorman, was so helpful and was always right there for us no matter what time we called or texted him. He went above and beyond our expectations."

Tiffany Minton

 

 

 

"We will recommend your dealership to all our friends and business associates."

 

Gloria Jean D. and Robert K.


 

 

I have purchased 17 various vehicles in the last 20 years. Of all the dealerships I have dealt with in North and South Carolina, Danny Holland and Jerome Bullock at Fairway Ford have been the best around and will be the only guys I ever deal with ever again. I have purchased the last three vehicles from those guys in the last year and a half, and have never been disappointed with sales or service. They go above and beyond for their customers and I look forward to purchasing again from Danny and Jerome in the near future!!!

 

Elizabeth Hope Martin

8/13/13

 


 

I had a great experience buying my new F-150 truck. You've got a good man in Eddie Watson. He was great to deal with and I will recommend him to others. Thanks for the good service - who knows I might buy some more Fords. Look forward to seeing you soon.

 

Thanks,

 

Dan Adams

The Capital Corporation

 

 


 

"I just want to thank you and your organization for taking care of our recent situation with our 2010 Ford Fusion.

 

We were on I-26 for our annual round-robbing trip from Charleston, SC - Helen, GA -Huntsville, AL - St. George Island, FL when at 70 mph we lost power and coasted to the side of the road. We...found a number for your dealership now about 25 miles away. We call and Mr. Chris Zorn immediately put us at ease telling us to pull into one of the bays and leave the motor running as the check engine light was on and he would do whatever he could to get us going... He found that we had an extended warranty, which we had forgotten having never used it, and made arrangements for us to get a rental car at Enterprise... We are extremely happy with the service you provided and once again want to thank all for their professional assistance"

 

Robert Day

Charleston, SC

 


 

I would like to express my gratitude to some folks in your friendly and outstanding service dept. While passing through South Carolina on our way back to Northern Virginia last weekend, our Ford Expedition had a flat tire on I-85 right by your exit. We pulled off the highway to change the tire, noticed the dealerships, and managed to get the vehicle to your service lane.

When Marc and Steven saw what had happened, they were able to quickly get the vehicle in for a tire change and get us back on the road in less than one hour-- free of charge. We truly appreciate the friendly accommodation, and are grateful that your team was able to get us back on the road during what was already a very long day.

Your folks epitomize southern hospitality, and reflect well on your whole team.

Thank you!

Quinn Gummel



 

This is a short memo to tell you that Mr. Rick Kelley, in your Parts Department, gets my nomination for Employee of the Decade.
 
For more than 10 years he has helped me keep my multiple Fords running right. He knows his products and when he hits a snag, will offer suggestions that have proven correct every time. When I say snag, I mean Ford discontinues a part for one of my best vehicles that happens to be more than 10 years old.
 
I have lived in this area and worked in this area for more than 30 years and as long as I am able to continue to perform my own repairs on my cars, Rick is going to continue to be my go to guy.
 
Sincerely,
Robert G. Tangerini
Taylors, SC




"We live in Easley SC and had gone to two other dealerships, then we went to Fairway in Greenville, SC. That day I knew thats where we would buy. We could not have asked for a better experience that we got with Fairway Ford. We have already recommended Fairway Ford to others.
 
We shopped a lot of difference places, but the selection here was better than any other place we went...The people make the difference. Our salesperson was extremely knowledgable, but very down to earth. He gave us options. One of the advantages after the sale was the Business Office. They actually had financing much cheaper than I could get at my own bank. We were really well pleased here."
Ray Harrison




I was in the market for a later model but smaller vehicle for my wife becuase she had become completely frustrated with her 2004 GMC Denali XL. It was too big, heavy on gas, and the windshield leaked in heavy rains. I stopped at Fairway Ford's to browse through their pre-owned vehicles. A 2008 Explorer caught my attention so I took a closer look. I gave the Sales Rep my information to see if I could get lucky but the deal was rejected. He called on his Sales Manager, Jerome Bullock to assist him with the sale. Jerome came to the pre-owned lot, introduced himself, took some additional information and said he would be back in a few minutes.
 
Jerome returned and said not only was he able to improve our interest rate and reduce the payments, but he managed to push the purchase through Ford Motor Credit. This was a huge accomplishment for us because our spotty credit usually landed us in the office of a predatory lender who did not have our best interest at heart. Thank you Jerome and Fairway Ford you are heaven sent!!!


Mr. and Mrs. Anthony J. Neal, United States Army Retired



I worked with Bill Ross of Fairway Ford in Greenville. I live in Ft. Lauderdale and found the vehicle on Cars.com at this dealership. From the get-go Bill didn't fool around. He gave me a price that was was so competitive I had no room (or cause) to haggle with him. We arranged as many of the details as possible over the phone with no guarantee on Bill's part that I was being truthful about the purchase. When I arrived Bill even came to get me at the airport. I was given the keys and left with the vehicle in the parking lot to run through my vehicle checklist while Bill prepared all the necessary paperwork. The vehicle is FLAWLESS and within 90 minutes of stepping foot in the store I was riding out with the vehicle. I was greeted by anyone who passed me while I waited and was never hassled in any way. I've bought over 15 vehicles at dealerships throughout the years and have visited many dozens more where the service was so horrible I dared not stay a moment longer. The experience I had with Bill Ross at Fairway Ford has taught me that I didn't know as much about car dealers as I thought I did.


I would emphatically recommend Fairway Ford and especially Bill Ross. Thank you!

 Fairway Ford Lincoln voted Best New Car Dealership - Best of the Upstate Awards 2013

 

Quick Service! Paul was my Service Advisor- he's the best! Thanks!

 

David H. Mruz

 

 

 

 

 

 

 

 

Fairway has the best service department in the upstate. Always friendly, hassle free professional service. Check 'em out.


Al Turner








Danny Holland and Gerome Bullock were the BEST!!! Got Another great deal with them and the best customer service ever experienced! Wouldn't think of shopping anywhere else!

 
Elizabeth Hope Martin








"You're not going to find a better experience in buying a car than at Fairway Ford."

 

 Tom Van Deren






"What a great experience. We have never bought a car and left happy before."

Richard & Robin Nixon










"Fairway cares about their customers and appreciates their business. I enjoy my visits at Fairway, and as a 15 year customer, I have always been satisfied wither it's for sales or service. I have purchased 6 vehicles from Fairway in that time frame."

Scott Moorer













"Thank you to Fairway Ford! I love my new car!!"

Alissa Green Yeargin

 

 

 

 

My wife, Donna, was purchasing the first 2013 Subaru sold in SC with help from you.  We spoke on getting a Ford factory Sirius radio installed in my F-150.  Two other Ford dealerships including the dealer I purchsed the truck from were completely clueless about this request. Anyhow, with your help and Marshall in Service and Rick in Parts they were able to locate the Ford Sirius kit and had it installed yesterday.  It worked immediately as I turned the radio on.  Thanks also to the tech,  Wayne.


Thanks to you and everyone involved in the Fairway service department.
 
Robert Campbell

 "I cannot tell you how much it meant that you all worked so hard to make this car buying transition go so smoothly for me. I am loving my 2011 Edge. I am learning the Touch System, all the while enjoying the luxury of the car, but it was the fine attention and care from you all that made the whole experience of buying a pleasure. Everyone asked me what kind of car I was getting and I told them I was staying with Ford, because I have loved the Fords I have had, but mostly because you all have been so good to me for so many years... So, I want to thank you for your past and future service. With too many businesses grabbing for too much over the past years, it's nice to know some folks really are in it for the right reasons. For the me's of the worlds to buy the best Ford I can, and of course for you all to make a good sale! Thank you all, again!"


Ellis Pearce